Privacy Policy

Last Updated on 24th May, 2024

Our Policy

Welcome to our website of VoAgents operating as https://voagents.ai (here in after referred to as “Service”). This site is created to provide information regarding our AI consulting and other related services to our users and website visitors. Our Privacy Policy manages your visit to https://voagents.ai and defines how we collect, protect, and disclose data that delivers outcomes to you from using our Service.

Data We Collect and Use

The following types of data that VoAgents may obtain and handle from End Users:

Individually identifiable data, such as:

• name, contact details, address, country, and further basic details;
• preferences, content, device details for access, and financial data;
• reviews, images, recordings, and further materials; additionally
• correspondence and other messages, such as those between you and the end user.

How We Will Use Your Data

Purpose of Data Processing

We commit to using and processing the data in a transparent, fair, and accountable manner. However, there may be a possibility that we will use and process the Data differently in response to your further instructions or messages that we receive from the End User via the Customer Platform.

The following are the main uses of the data that we may process:

• Fulfill our responsibilities under any agreements we may have made with you, including but not limited to providing services.
• Control your access credentials and account on the company platform.
• Handle inquiries, feedback, and complaints.
• Manage technological issues and monitor our services.
• Comply with the law and any applicable regulations.
• Produce and evaluate data and reports regarding our clientele and service usage trends, as well as carry out research on them.
• Provide you with customer assistance.
• Offer services to the End Users services on your behalf.

Data Transfer and Disclosure

We transfer and maintain your data including personal information on computers located outside the province or country or share it with government agencies to comply with the applicable laws. We may share the information to identify and address concerns or potential violations of the rights of third parties or ensure the safety of the rights and property of our company, employees, users, and the public.

VoAgents.AI follows all the necessary measures to ensure your data is utilized securely and in accordance with this Privacy Policy. Also, we ensure no transfer of your Personal Data takes place to an agency, organization, or country unless proper measures are adhered to, including your data security and other personal data.

Your Rights to Data Protection

We aim to take essential steps to ensure you are aware of using your Personal Data. You are entitled to the following data protection rights :

• the right to access, change, or remove the information we have of yours;
• the right to request to restrict the processing of your Personal data;
• the right to object to the processing of your Personal data we perform;
• the right of rectification to get your data modified if incomplete or inaccurate;
• the right to data portability to get a copy of your Personal data in a format that is frequently used, machine-readable, and structured;
• the right to withdraw consent to revoke your permission to handle your Personal Data at any time;

Please be aware that before answering such inquiries, we can ask you to prove your identity. You can contact us at contact@voagents.ai if you have any questions regarding these rights.

Privacy Policy Updates

We may change our Privacy Policy from time to time and inform you about the updates. We may notify you via email or notice on our Service regarding the modifications to the Privacy Policy.

You are advised to review this Privacy Policy for any updates as all the changes will be effective once published on this page.

Contact Us

In case of any queries or concerns regarding our Privacy Policy, get in touch via contact@voagents.ai.